MINI Cooper S Countryman – red and black – MINI Roadside Assistance MINI Cooper S Countryman – red and black – MINI Roadside Assistance

HELP IS ON THE WAY, SO YOU CAN BE ON YOURS.

MINI Roadside Assistance.

Driving your MINI is always fun. But unforeseen incidents can occur. That’s where MINI Roadside Assistance comes in. Just one call, and help is on its way – either over the phone or on site. Whenever, wherever and whatever – you can rely on our experts to get you and your MINI up and running again.
MINI Cooper S Countryman – close up side view – MINI Roadside Assistance

MINI BREAKDOWN ASSISTANCE.

MINI Breakdown Assistance ensures that you and your MINI get back on the road as quickly as possible. Specially trained MINI technicians provide solutions over the phone or at the scene – any time, any place. If your MINI can’t be driven safely, we'll transport you and your vehicle to the nearest MINI Service partner and arrange for you to complete your journey.
READY TO TAKE YOUR CALL – 1800 409 900
Find your nearest MINI service partner
MINI 3-door Hatch – red and black – MINI Accident Assistance

MINI ACCIDENT ASSISTANCE.

We are there for you around the clock to get you back up and running as swiftly as possible. If necessary, we will tow your car to the nearest MINI Service Centre. You will be provided with a replacement (hire) vehicle. We will document accident details and notify your insurance company as well as contact family members and assist you with your travel arrangements.
READY TO TAKE YOUR CALL – 1800 409 900

MINI MOBILITY PROGRAM.

MINI Convertible – blue and white – MINI Mobility Program
In the unfortunate event your MINI is out of action, we provide a comprehensive package of services and expert support to get you and your MINI back on the road again. As your trusty companion, we ensure your complete peace of mind – whatever the situation.
Find your nearest MINI service partner

MINI MOBILITY PROGRAM.

Our MINI Mobility Program automatically applies to all new cars or a period of two years. After this, every time you have an oil change or maintenance work carried out by an approved/authorised MINI Service Partner, you extend the program by another 24 months (up to a maximum of five years).

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BREAKDOWN ASSISTANCE ON SITE.

We organise breakdown assistance through an expert cooperation partner right away. The cost of this service is covered (up to a maximum of EUR 100). This also applies to tyre damage*.

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TOW-AWAY SERVICE.

If it is not possible to repair the damage on site, we cover the cost of towing the vehicle to the nearest MINI Service Partner.

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ONWARD JOURNEY BY TAXI.

If you require a taxi to continue your journey, we cover the cost of one or more taxi rides up to EUR 65.

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HOTEL ACCOMMODATION.

If necessary, we'll cover hotel costs for all vehicle occupants until repair completion for up to a maximum of four nights. (Hotel category: max. 4 stars). Requirement: the breakdown site is more than 50 km from your place of residence.

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VEHICLE COLLECTION OR RETURN.

If the repair takes longer than three days from arrival at the workshop, we cover the cost of collection or return (max. EUR 500) and organise this for you. Requirement: the breakdown site is more than 100 km from your place of residence.

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ONWARD OR HOMEWARD TRIP.

If necessary, we'll cover the cost of your onward travel by rail or air (max. EUR 500). 

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EQUIVALENT REPLACEMENT VEHICLE**.

We cover the cost of an equivalent replacement vehicle** until completion of the repair. In Germany: up to a maximum of three business days plus weekend. Abroad: up to a maximum of five business days plus weekend. 

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